The Athlete’s Dietitian Coaching Contract
These Terms and Conditions (“Agreement”) form a legally binding agreement between you (“Client” or “you”) and The Athlete’s Dietitian (OMA PTY LTD) (“we,” “us,” “our,” or “Business”). By clicking to enrol in any of our coaching programs via our website, you agree to be bound by this Agreement. If you do not agree, you must not proceed.
1. Program Tiers and Commitment
1.1 Program Tiers
Rookie Membership: AUD - $97 per week
Semi-Pro Membership: AUD - $127 per week
MVP Membership: AUD - $197 per week
1.2 Coaching Commitment
All coaching programs require a minimum commitment of 16 consecutive weeks (“Program Duration”).
1.3 No Guarantee of Results
You acknowledge that individual results vary and depend on numerous factors including your personal commitment, consistency, health condition, and adherence to the coaching guidance.
2. Your Access and Program Features
2.1 Sports Nutrition Plan
A hyper-individualised meal plan is provided, tailored to both your goals and the specific demands of your sport. This plan helps you optimise meal timing for training, enhance recovery, and improve body composition. You may receive additional plans or modifications for competition season or special events, including tailored changes for the days or weeks leading up to competitions and on competition day.
2.2 Nutrition App
You will have access to the Trainerize App, where you can view your plan, recipes, habit-tracking features, progress updates, questionnaires, and send direct messages to our coaching team.
2.3 Alterations to Your Program
Because a single approach does not produce optimal progress, we will make periodic adjustments to your meal plans, habits, and strategies as your coaching progresses. These changes help ensure you continuously move towards your goals.
2.4 Virtual Sports Nutrition Consults
We will schedule virtual consultations to review your progress, celebrate successes, address any barriers or challenges, and make necessary updates to your plan. This is also an opportunity for you to ask questions and refine your strategies going forward.
2.5 Habit and Behaviour Tracking
Long-term change requires structured habit-building. From your initial consultation, we will identify core habits that best support your goals. Using the Trainerize App, you can track and mark these habits daily, promoting accountability and consistent progress.
3. Communication and Expectations
3.1 Communication via the App
You have access to communicate with us Monday–Friday regarding questions, advice, or requests for changes.
We endeavour to respond within 48 hours.
You are expected to provide regular progress updates so we can monitor and adjust your plan as necessary.
3.2 Provide Updates on Training and Competition Changes
If your training program changes, please inform us promptly so we can adjust your nutrition plan accordingly.
For any upcoming competition or event, please provide at least 4 week’s notice so we can prepare strategies and tips in advance.
3.3 Provide Feedback and Concerns
Your journey is highly individual. We rely on your input and feedback to deliver the best possible coaching experience.
Please voice any concerns or suggestions you have so we can refine the program to meet your specific needs.
3.4 Attend Virtual Sports Nutrition Consults
Please attend scheduled consultations.
Come prepared with questions about your progress, plan adjustments, or general nutrition matters.
3.5 16-Week Commitment
You agree to participate fully for the 16-week Program Duration. If you wish to discontinue after this period, provide notice via email or the designated platform.
Your access will end at the conclusion of the last paid week.
If you decide to finish the program prior to 16-weeks, you will be required to pay 50% of the subscription cost based on how many weeks are remaining.
This cost will cover; the assessment, onboarding, meal plan development and nutrition course, which are fixed costs that are included as part of the 16 weeks.
Eg. If you wish to exit the ‘Rookie’ program at week 5
- There is 11 weeks remaining which is a total subscription of $1067 (11 weeks x $97)
- You will be required to pay 50% of the $1067 which is an upfront cost of $533.5
You will have continued access to your meal plan and additional resources (excluding The Athlete'‘s Dietitian’s app access)
4. Our Promise to You
4.1 Communication
We encourage open communication about any challenges, queries, or feedback. We aim to respond within 48 hours on business days (Monday–Saturday).
4.2 Alterations of Program / Guide
We will frequently assess your progress and address any barriers you face. As needed, we will adjust your meal plan, habit tracking, or related program elements to keep you on track towards your goals.
4.3 Support and Accountability
We strive to maintain a supportive, non-judgemental environment. We integrate your feedback and collaborate with you to overcome challenges and optimise your progress.
4.4 Progress Feedback
We will provide ongoing feedback on your nutrition logs, habit-building, and overall progression. Should any setbacks arise, we will help identify solutions to ensure you continue moving forward.
4.5 Education for Independence
We aim to help you develop the knowledge and skills needed for long-term nutritional independence. We continually update our modules, lessons, and resources to reflect current, evidence-based best practices.
5. Payments and Billing
5.1 Recurring Payments
Fees are direct-debited weekly on the same day for the 16-week commitment (unless otherwise agreed in writing). By enrolling, you authorise us to charge your chosen payment method for the weekly fee.
5.2 Failed Payments
If a payment fails, you will receive a notification, and we will attempt to process it up to three (3) additional times. If the payment remains unresolved, we reserve the right to suspend or terminate your access to our services.
5.3 No Refunds
All payments made are final and non-refundable, except as required under Australian Consumer Law. You remain responsible for the full 16-week commitment fee upon enrolment.
5.4 Australian Consumer Law Compliance
Nothing in this Agreement excludes, restricts, or modifies any rights or remedies you may have under the Australian Consumer Law. Our goods and services come with guarantees that cannot be excluded by law.
6. Limitation of Liability
To the fullest extent permitted by law, we exclude all liability for any loss or damage (including indirect or consequential loss) arising out of or related to your use of our coaching services. We do not exclude liability where doing so would breach the Australian Consumer Law or make any part of this clause void.
7. Health and Medical Disclaimer
As an Accredited Practising Dietitian, recognised in Australia, all health advice we provide relates solely to nutritional complications and interventions. Any advice beyond dietary requirements may require further consultation with the appropriate health professional. If you are located outside Australia, you should consult with a qualified healthcare professional regarding the commencement of any new dietary interventions.
8. Privacy and Data Protection
We collect and process personal information in accordance with our Privacy Policy and relevant Australian privacy laws. By enrolling, you consent to the collection, use, and disclosure of your personal information as outlined in our Privacy Policy.
9. Amendments
We may update these Terms and Conditions at any time by posting an updated version on our website. Your continued use of our coaching programs after such updates will constitute your acceptance of the revised terms. If you do not agree, you must discontinue your participation.
10. Governing Law
This Agreement is governed by and construed in accordance with the laws of Australia. Each party submits to the exclusive jurisdiction of the Australian courts for any dispute arising under or in relation to this Agreement.
11. Entire Agreement
This Agreement, along with our Privacy Policy and any written program outlines, constitutes the entire understanding between you and The Athlete’s Dietitian (OMA PTY LTD) concerning the subject matter herein, superseding all prior discussions and understandings.
By clicking to enrol or otherwise proceeding, you acknowledge that you have read and understood these Terms and Conditions in full and agree to be bound by them. If you have any questions or concerns, please contact us before enrolling.
The Athlete’s Dietitian (OMA PTY LTD)